A complete efulfilment solution, from website integration and storage, to pick and pack, distribution, and returns handling. We work to an agreed SLA and provide online reports so you remain in control.

We provide order fulfilment services to a wide range of clients, but ecommerce fulfilment is the fastest growing area of our order fulfilment business and we provide the complete e-fulfilment service to a number of purely ecommerce businesses, as well as larger organisations and charities that also require ecommerce order fulfilment services.

 As well as integrating with your websites we can also take order feeds from other online shops i.e. we can handle your Amazon mail order fulfilment etc. 

Getting set up with our order fulfilment solution is simple, our storage and pick and pack pricing is very competitive, and we provide low cost postage rates and courier rates as well as order fulfilment. We can even provide leading ecommerce shop development software and internet marketing services too.

How it works

We provide a complete e-commerce fulfillment solution from processing your internet order to handling returns and customer queries.

• Your customers place their orders on your website, and payment is authorised.
• We receive notification of orders through web integration or batch file download. (We can also process orders at our Contact Centre)
• We print off pick notes, and pick the orders from your stock held in our warehouse.
• We pack the orders using the most appropriate packaging (which we can buy for you at trade prices).
• We despatch the orders using a range of postal and courier services (across the South-Africa, Africa and internationally) providing reliable delivery and cheap postage prices.
• We handle returned orders, working to your returns procedures.
• We provide online access to reports so you can keep track of orders, stock, order fulfilment etc

We help you to grow your ecommerce business by offering data profiling and direct marketing services including direct mail fulfilment and polywrapping.